Legal Notice
Last updated 1 November 2026. In force from 1 November 2026.
This page identifies the person who operates this website and sells the courses offered on it, as required by Portuguese Decree-Law 7/2004 on electronic commerce, Decree-Law 24/2014 on distance contracts, and the equivalent trader identification rules in the European Union and elsewhere.
| Seller | Cedric Alexander Helledal de Souza Calado, trading as FolliCare WBS |
|---|---|
| Legal status | Sole trader (empresário em nome individual) resident in Portugal |
| Tax number (NIF) | 268378355 |
| Address | R. de Santana, 9, 2520-385 Peniche, Portugal |
| support@follicarewbs.com | |
| Telephone | +351 968 422 163, Monday to Friday, 9:00 to 18:00 Lisbon time (WET/WEST) |
| Website | https://follicarewbs.com |
| Card statement descriptor | FOLLICARE WBS |
What is sold here
FolliCare WBS sells 6 online hair health education courses written for adults dealing with hair thinning or hair loss, or preparing for or recovering from a hair transplant, individually for $47 each or together as The Complete Library for $147. Each course contains 8 complete written lessons with checklists, routines and question lists in tables, notes on when to see a doctor and a written plan to keep. All prices are in US dollars and are charged once. Nothing is shipped, nothing renews and no subscription is created. The contents of each course are listed on its own page and summarised again before payment.
What is not sold here
FolliCare WBS is an education publisher. It is not a clinic, a medical practice, a pharmacy or a hair salon, and it is not run by a doctor. We do not diagnose, treat, prescribe or perform any procedure, we do not sell medicines, supplements, cosmetics, devices or other physical products, and we do not refer or recommend clinics, surgeons or brands, nor receive any commission from them. We never give individual medical advice or look at photos of your hair or scalp. See the medical disclaimer.
Who we sell to
We sell worldwide to people aged 18 or over. The courses are written for adults and are not addressed to children. We do not sell to anyone in a country subject to comprehensive international sanctions, and Stripe independently blocks payments it is not permitted to process.
Payment processing
Payments are processed by Stripe. We never receive or store your full card number. Charges appear on your statement as FOLLICARE WBS.
Hosting
This website is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, United States.
Complaints and disputes
Please write to support@follicarewbs.com first. We reply within two working days and we would rather solve a problem than argue about it.
Electronic complaints book. Under Portuguese law you can file a complaint in the official electronic complaints book (Livro de Reclamações Eletrónico) at livroreclamacoes.pt. The complaint is sent to us and to the competent authority.
Alternative dispute resolution. If a consumer dispute cannot be solved with us directly, you may use a consumer dispute resolution centre. The CNIACC, the National Centre for Consumer Information and Arbitration (Centro Nacional de Informação e Arbitragem de Conflitos de Consumo, cniacc.pt), handles disputes anywhere in Portugal where no regional centre is competent, including our area. The full list of approved centres is published on the Portuguese Consumer Portal (consumidor.gov.pt). Consumers in other EU countries may also contact the European Consumer Centre of their country.
Responsibility for content
Cedric Alexander Helledal de Souza Calado is responsible for the content published on this website. The courses are general hair health education, as explained in the medical disclaimer.